Frequently Asked Questions

Everything you need to know about your next high-performance gaming PC.

How long does it take to build and ship my PC?

Our expert technicians typically assemble, test, and benchmark your custom PC within 7-10 business days. Once shipped, delivery times vary based on your location and selected shipping method.

What kind of warranty comes with a Build Redux system?

Every Build Redux PC is backed by a comprehensive 2-year parts and labor warranty. We stand behind our craftsmanship and are here to help if any hardware issues arise.

Are the components used in my build brand name?

Yes, we only use high-quality, industry-standard components from trusted brands like NVIDIA, Intel, AMD, and ASUS to ensure maximum reliability and performance.

Do you offer financing options?

We provide flexible payment solutions through Affirm, allowing you to pay for your new gaming rig in monthly installments that fit your budget.

Is the PC ready to use right out of the box?

Absolutely. We install Windows, updated drivers, and perform a rigorous stress test before shipping. Simply plug it in, connect your peripherals, and you are ready to game.

What is your return policy?

We offer a 30-day return policy for systems in their original condition. Please note that shipping fees are non-refundable and a restocking fee may apply.